Our dedicated team of experts
We believe the health and safety of our travelers is a full-time job. Not just for one person, but for a dedicated team of experts. Our team, led by Robin Reliford, Head of Health and Safety, is solely focused on the job of keeping our travelers safe. Backed by the resources of the entire organization, our skilled health and safety professionals can effectively respond to situations large and small.
Our support network, your peace of mind
With 55+ years of providing educational travel programs, we know what it takes to deliver a safe and smooth experience. You can travel with peace of mind knowing you’ve got a robust support network available to you at every step–from the moment you register until the moment you return home.
In-Country Support
We have English-speaking, local team members in more than 50+ cities around the world, ready to assist with emergencies big and small.
WorldAssist
With a presence in 50+ countries worldwide, our 24/7 support team is expertly trained to handle any unexpected situation at a moment’s notice.
Worldwide Alerts
We keep our students, advisors, and emergency contacts informed of global events, as well as any potential implications they may have on travel.
Safety Orientation
Prior to departure and upon arrival, our students learn the ins and outs of how to stay safe while traveling on their program.
Risk management
Dedicated crisis management team, partnerships with best-in-class agencies like Exlog, and on-site support staff in 50+ international cities.
Contingency plans
Comprehensive travel contingency plans for all destinations, emergency assistance, and our 24/7 safety and incident response team.
International Insurance
Embedded health coverage for all program participants–including emergency care, medical evacuation, repatriation, and 24/7 telehealth consultations.
Doctors on Call
Access to our 24/7 Doctors on Call telehealth consultations, through our exclusive relationship with The George Washington University Medical Faculty Associates.
Mental health support
Through our relationship with AXA Behavioral Health, participants have 24/7 telehealth access to mental health professionals from anywhere in the world.
We're here when you need us
Our global team is always available to give our travelers the support they need–no matter what the issue–anytime, anywhere in the world.
703-933-6143
For custom program travelers
Reach our WorldAssist team 24 hours/day, 7 days/week
512-480-8522
For all other travelers
Reach our U.S. team Monday - Friday, 7:00 am - 6:00 pm CT.
Outside of standard business hours, call: 512-632-9284
Traveling students should reach out to their on-site team member
Get in touch
Whether you're a student exploring your options or an advisor supporting global experiences, we’re here to help.