How are refunds issued?

WorldStrides issues cancellation refunds in the same form you paid. If you paid via a checking/savings account you will receive a check, and if you paid with a credit card, the payment will go back on the same card. For credit card refunds, equal percentages will be refunded to each card used. For example, if you paid 5 payments of $100, and the penalty was 10% you would receive back 90% of each payment transaction. Issuing refunds back to the card used for payment includes any funds sent on your behalf through your personal fundraising link. In this case, donations sent on your behalf via credit card, will be returned back to that card. If for any reason the credit card refund rejects due to an account being closed or expired, we will issue you a check in the name of the cancelled passenger.

To cancel a trip, the person paying for the program must reach out directly to WorldStrides Customer Support to formally request the cancellation.

Do you offer a travel protection plan?

WorldStrides offers the option to purchase Trip Protection for all programs during the open registration period. To learn more about safeguarding your investment, contact the WorldStrides Customer Support team for detailed information.

Are there any non-refundable fees?

Fees that are not refundable under any circumstances include fees for: Enrollment in the Full Refund Program, your program deposit, any handling charges, merchandise fees, returned checks, declined credit cards or electronic drafts, late payments and registration.

How do you handle program no-shows?

If a traveler does not check in for any portion of their air reservation, the airline may cancel the return flight and remaining segments, and no refund will apply. You must travel on all legs of your itinerary. If the airline cancels a segment due to a no-show, you will be responsible for any service fees charged by the airlines, which may include the purchase of a new ticket. Similarly, any traveler who chooses not to participate in any activity or tour inclusion will not be provided a refund.

How do you handle refunds due to major event?

In the case of a major event, WorldStrides will attempt to reschedule your program to a different date or help you plan an alternative tour to another destination.

How long will it take to get my refund?

It takes 6 weeks for WorldStrides to process a refund. Be aware that some banks may delay availability of the funds depending on the financial institution, and all refunds will always be sent back to the original form of payment unless the refund is declined, then a check will be sent to the provided mailing address.

What is your cancellation policy?

Cancellation fees are variable and determined in part by the number of days before departure that cancellation occurs. For precise details about your trip's policy and particular situation, please contact WorldStrides Customer Support .

Trip Protection and Refunds

How are refunds issued?
WorldStrides issues cancellation refunds in the same form you paid. If you paid via a checking/savings account you will receive a check, and if you paid with a credit card, the payment will go back on the same card. For credit card refunds, equal percentages will be refunded to each card used. For example, if you paid 5 payments of $100, and the penalty was 10% you would receive back 90% of each payment transaction. Issuing refunds back to the card used for payment includes any funds sent on your behalf through your personal fundraising link. In this case, donations sent on your behalf via credit card, will be returned back to that card.
If for any reason the credit card refund rejects due to an account being closed or expired, we will issue you a check in the name of the cancelled passenger.
How do I cancel?
To cancel a trip, the person paying for the program must reach out directly to WorldStrides Customer Support to formally request the cancellation.
Do you offer a travel protection plan?
WorldStrides offers the option to purchase Trip Protection for all programs during the open registration period. To learn more about safeguarding your investment, contact the WorldStrides Customer Support team for detailed information.
Are there any non-refundable fees?
Fees that are not refundable under any circumstances include fees for: Enrollment in the Full Refund Program, your program deposit, any handling charges, merchandise fees, returned checks, declined credit cards or electronic drafts, late payments and registration.
How do you handle program no-shows?
If a traveler does not check in for any portion of their air reservation, the airline may cancel the return flight and remaining segments, and no refund will apply. You must travel on all legs of your itinerary. If the airline cancels a segment due to a no-show, you will be responsible for any service fees charged by the airlines, which may include the purchase of a new ticket. Similarly, any traveler who chooses not to participate in any activity or tour inclusion will not be provided a refund.
How do you handle refunds due to major event?
In the case of a major event, WorldStrides will attempt to reschedule your program to a different date or help you plan an alternative tour to another destination.
How long will it take to get my refund?
It takes 6 weeks for WorldStrides to process a refund. Be aware that some banks may delay availability of the funds depending on the financial institution, and all refunds will always be sent back to the original form of payment unless the refund is declined, then a check will be sent to the provided mailing address.
What is your cancellation policy?
Cancellation fees are variable and determined in part by the number of days before departure that cancellation occurs. For precise details about your trip's policy and particular situation, please contact WorldStrides Customer Support.

Trip Protection and Refunds