Let’s journey forward, where safety comes first

WorldStrides has built a 50-year-old reputation for industry-leading commitment to health and safety. Our experienced team is leading the way now in innovating and evolving to make sure your next travel experience is safe, and full of all the fun we are missing right now. We’re committed to your health, safety, and WorldClass Flexibility—for you, for your group, and for these unprecedented times. The following COVID-19 safety protocols are reviewed regularly in conjunction with our Medical Director are adjusted as needed. Current protocols apply to 2021 programs and will be evaluated for extension to 2022 programs and beyond, with our commitment to keep them in place for as long as they are helpful in mitigating the risk of contracting COVID-19 while participating on a WorldStrides program.

Safety first, and always

Adaptations we’re making for health and safety.

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Travel in 2021

Our flexible commitments to you for tours in 2021.

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2022 and beyond risk-free deposits

Secure your spot early with total flexibility for the future.

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A team approach to our new normal

WorldStrides’ Back to Travel Task Force leverages decades of experience across our company to assess the safety of the destinations we travel, stay abreast of openings/closings, understand new protocols and regulations from our partners, and create trainings and detailed safety plans to manage the risk associated with COVID-19. The Back to Travel group, led by Chief Academic, Health and Safety Officer Terri Morgoglione, is also informed by the CDC and WHO guidelines, as well as the guidance of the team at The George Washington Department of Emergency Medicine who staff our Doctors on Call program. We are also closely monitoring the evolving standards of the education community and the travel industry, and will continue to update our plans as new information on COVID-19 comes to light.

WorldStrides’ promise to you

WorldStrides will be there for your group every step of the way, from pre-tour, on-tour, and post-tour to ensure the safest experience possible for all travelers.

Pre-Tour: We encourage all travelers to limit contact with non-household individuals and exposure to public places for 14 days prior to departure. If a student is symptomatic or tests positive within 14 days of travel, they should not travel with the group and should immediately contact their Program Leader or WorldStrides Customer Service.
On-Tour: If a student exhibits symptoms of COVID-19 while participating on a program, we will help them get tested and safely separate them from the rest of the group while awaiting the results. If the test result is positive, we will be there every step of the way, from helping to secure the necessary care to arranging medically-required isolation.
Post-Trip Assistance: In addition to advising all participants to monitor their health for 14 days after returning home and let their Program Leader know if they become ill, WorldStrides will work with the Program Leader or appropriate parties to carry out contact tracing and notifications as needed.

Whether preparing for travel or on tour, WorldStrides strongly encourages all families to wear a mask, wash their hands frequently, and practice social distancing to help stop the spread of COVID-19.

Adaptations for safety

WorldStrides will continue to rely on our deep network of safety resources, including our exclusive Doctors on Call program, 24/7 On Call center, and age-appropriate adult supervision to adapt in this changing environment. Our protocols detailed below will continue to evolve, and likely differ slightly from group to group, and city to city, because we are committed to getting it right.

Hygiene

Participants will be provided two disposable face masks per day. Hand sanitizer will be available throughout the program, including on buses and at hotels. WorldStrides will also provide contactless thermometers for temperature checks to be performed twice daily by a designated adult. Students will be asked a series of questions daily to monitor for COVID-19 symptoms.

Adjusted itineraries

We're in-the-know with all the museums, performance venues, sports arenas, companies and other sites we visit. We will adjust your schedule to maximize your experiences each day to account for new rules for capacity management, social distancing, masks, and more.

Safety briefing

All WorldStrides staff participate in a mandatory COVID-19 training program developed by our Health & Safety Team in consultation with our Medical Director Dr. Neal Sikka. Our staff will assist your group with pre-departure safety briefings for the family as well as twice daily safety briefing with your group's adult chaperones.

Meals

Group meals will be prepared by professionals who adhere to proper food safety and handling protocols, including mask wearing and frequent hand washing. We work closely with each meal vendor to determine the appropriate meal type and group seating configuration, secure outdoor dining where possible, and limit contact with other patrons. Individually packaged food items, grab and go, and plated and served meals will replace traditional self-serve buffet options.

On the motorcoach

Our motorcoach partners have implemented enhanced cleaning and safety protocols. Buses will be disinfected using a variety of techniques, including electrostatic and anti-microbial sprayers, foggers, and steamers. All high-touch surfaces will be wiped down multiple times a day. Air filtration system improvements promote frequent exchange of cabin air, replacing it with fresh air from the outside. Students will be assigned a designated seat on the bus each day, and we have established bus loading and unloading procedures that limit exposure to other students.

At the hotel

We work only with hotel partners who are committed to the highest standards in cleanliness. In addition to their already rigorous cleaning protocols, they are now using enhanced cleaning products and increasing the frequency of cleaning in public spaces. Housekeeping spends extra time disinfecting surfaces in guest rooms, focusing on high contact areas. The check-in process has also been modified to limit interaction between students and other guests. Changes have been made to hotel arrival and departure procedures, use of lobby and elevators, and breakfast and other hotel-based activities to promote social distancing. Additionally, we have developed flexible options to support the rooming preferences of individual travelers. For example, if you program pricing is based on quad occupancy, we will offer discounted room upgrades for students who prefer double occupancy.

Travel with Confidence when Exceptional Circumstances May Arise

Special COVID-19 Flexibility for Groups and Individuals

If closures, government regulations, or travel restrictions due to COVID-19 prevent the delivery of your tour, the group’s Program Leader can postpone or move the tour with no fees associated or choose to cancel for the group. Any trip participant who has to cancel will receive back any money previously paid to WorldStrides minus all non-refundable fees and the following: a $399 cancellation fee for international tours, $289 cancellation fee for domestic air tours, or a $149 cancellation fee for domestic bus tours.

If you have purchased the Full Refund Program or Cancel for Any Reason insurance, you’ll receive the full refund available under those policies, minus the amount paid for the protection plan.

WorldClass Group Flexibility

At any time up to 45 days prior to departure for domestic tours and 60 days prior for international tours, the group’s Program Leader can work with WorldStrides to change tour dates or destinations for any reason. The group will pay no change fees, just the difference (if applicable) in the price of the new trip. This flexibility protects groups that choose to postpone their tour before it is known whether or not the tour can safely run with respect to COVID-19.

Stress-Free Individual Flexibility
We understand that individuals may need to make different decisions for themselves and our significantly reduced cancellation fees for 2020 participants whose tours were postponed due to COVID-19 will remain in place for the rescheduled 2021 tours until March 1, 2021.

If your 2020 trip was postponed until July 30, 2021 or later, the reduced cancellation fees will remain in place until 151 days (about 5 months) before your new departure date. If at that time, the WorldClass Flexibility outlined above remains in place with an enhanced refund even after this deadline.

*Please Note: These policies apply to K-12 group tour programs only. Performing arts festivals, bowl games, and tours; graduation celebrations; sports; higher ed; and individual programs may have different options for flexibility. Consult your WorldStrides representative.

Frequently Asked Questions

What will flying be like?

If you are flying to your destination, each airline we work with has slightly different processes and protocols to respond to COVID-19, and we recommend you check the website of your airline for the most up-to-date information. Airlines are deep cleaning, requiring face coverings, and may be reducing the number of people on each plane. Additionally, food service on the plane is either not available or pre-packaged, and so we recommend packing a meal and snacks, particularly if you are flying around a meal time.

You can read more from some of our top partners here:

Will we need to wear masks?

Yes. WorldStrides will provide disposable masks for our participants, as well as reusable masks for our staff. Masks will be required in all enclosed spaces and when social distancing is not possible. You will need to follow any local, state, or national guidelines, and also follow any site-specific requirements for face coverings, including on the airplane and inside any cultural site or venue. For groups performing (playing musical instruments or singing), we’re actively monitoring discussions in the scientific and music education communities to develop options that are appropriate for your ensemble.

Will we get our temperature checked?

We will ask each group's leader to facilitate daily temperature checks to ensure that all participants are feeling well. There may also be temperature checks at the airport and at certain sites prior to entry.

How will our group dynamics be impacted?

We may make adjustments to reduce each individual's daily exposure to other people and allow more flexibility in meeting COVID-19-related requirements. This could include changes to keep groups from mixing if you are traveling with other schools or communities, or adjusting the size of a group. These changes will be made on a case-by-case basis and communicated in advance.

What would happen if a student has COVID-19 symptoms while on tour?

If a participant feels ill with symptoms of COVID-19 (which include fever, chills/aches, shortness of breath, coughing), our team will immediately facilitate movement of the participant to a location where they can safely be separated from others, while simultaneously engaging our Doctors on Call or a local medical facility to consult on the next steps, testing, and treatment. We would then, as required:

Establish and coordinate communication with the participant and the family
Facilitate transportation for the participant to a local medical facility
Coordinate quarantine arrangements for the participant, in consultation with local health authorities
Provide guidance to the group to reduce the risk of additional exposure and coordinate testing

WorldStrides will provide the resources necessary to facilitate the recommended treatment, including an isolated, chaperoned location for the participant to recover and arrangements for a new itinerary to return home.

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Let’s journey forward, where safety comes first

A team approach to our new normal

WorldStrides’ promise to you