THIS INFORMATION IS IMPORTANT. PLEASE READ IT CAREFULLY.
This applies to trips departing after January 1, 2017
Responsibility Clause: WorldStrides Perspectives, a d/b/a of WorldStrides International, LLC, its employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns (collectively, “WorldStrides”) does not own, operate or control any person or entity which is contracted to or does provide goods or services for your trip including, for example, lodging facilities, airline, vessel or other transportation companies, guides or guide services, local ground operators, entertainment or sightseeing operators, providers or organizers of optional excursions, food service providers, etc. All such persons and entities are independent contractors. As a result, WorldStrides is not liable for any negligent or willful act or failure to act of any such person or entity, or of any third party.
Without limitation, WorldStrides is not responsible for any injury, loss, or damage to person or property, death, delay, or inconvenience in connection with the provision of any goods or services whether occasioned by or resulting from, but not limited to, acts of force majeure, war, civil unrest, insurrection, strikes or other labor activities, criminal or terrorist activities of any kind, lost or stolen belongings, overbooking or downgrading of accommodations, mechanical or other failure of airplanes or other means of transportation or for any failure of any transportation mechanism to arrive or depart timely, dangers associated with animals, sanitation problems, food poisoning, lack of or quality of medical care, illness or disease, difficulty in evacuation in case of a medical or other emergency, actual, perceived or threatened epidemics, or for any other cause beyond the direct control of WorldStrides. For further information regarding travel to your specific destination(s), please visit the Centers for Disease Control and Prevention’s Travelers’ Health website (http://wwwnc.cdc.gov/travel/) as well as the State Department’s International Travel website (http://travel.state.gov/travel/). I hereby acknowledge and understand the risks associated while traveling and voluntarily assume these risks in order to participate in the event sponsored by WorldStrides.
Changes or substitutions in hotels, itinerary, inclusions, or airports may be made depending on your travel dates, arrival and departure times, national holidays, and events beyond WorldStrides’ control at the discretion of WorldStrides as it deems necessary or desirable. On certain dates some attractions or activities may be closed. WorldStrides at its sole discretion may cancel a program due to insufficient enrollment, unforeseen operational difficulties, lack of projected availability, or any other reasons at any time. If a trip is cancelled by WorldStrides, the sole obligation of WorldStrides is to refund all funds collected from any registrant minus merchandise fees.
WorldStrides reserves the right to make audio and visual records of any of its trips and participant agrees that WorldStrides may use any such records for promotional and/or commercial purposes, as well as approves of such uses by third parties whom WorldStrides may engage without any remuneration to participant. Participant assigns to WorldStrides all rights, titles, and interest in or to any and all media related to an WorldStrides trip without any remuneration to participant, including photographs provided directly to WorldStrides or through websites in which his or her name or likeness may or may not appear.
WorldStrides reserves the right to decline to accept or retain any person as a member of any trip. In the event a member is expelled from a trip, no refund of any kind will be made. These terms and conditions can be changed only in writing, signed by an officer of WorldStrides.
Participants understand that they are solely responsible for their pre-program, program, and post-program medical care in all respects, including, but not limited to, obtaining and taking necessary medication(s), vaccinations and any other medical care and treatment.
Schools, colleges, and universities hold varying policies regarding a student’s eligibility to earn or redeem course credit from other accredited institutions. Students should consult their school guidance counselors and/or school policy handbooks to determine their eligibility.
Medical Release: If participant becomes ill or incapacitated, their teacher/group leader or WorldStrides may take such actions as they consider necessary, including securing medical treatment. Participant (or participant’s Parent/Guardian if participant is a minor) hereby releases WorldStrides and participant’s teacher/group leader from any and all liability for the quality or timeliness of any such medical care and agrees to indemnify WorldStrides for any expenses it incurs. Participant and participant’s Parent/Guardian consents to the release of my medical or other personal information to health care providers or any other persons WorldStrides, in its sole discretion, deems appropriate to release such information to in the event participant becomes ill or incapacitated.
Arbitration: Any dispute concerning this contract, the Terms & Conditions and/or rules and regulations concerning the trip, the literature arising out of or relating to the trip and/or arising out of or relating to the trip itself including, but not limited to, any events and circumstances occurring during the trip, shall be resolved solely and exclusively by binding arbitration in Charlottesville, Virginia pursuant to the then existent commercial rules of the American Arbitration Association. In any such arbitration, the substantive (but not procedural) law of the Commonwealth of Virginia shall apply. The arbitrator and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this contract, including but not limited to any claim that all or any part of this contract is void or voidable. In any such arbitration, the arbitrator may, but is not required to, award attorney’s fees to the prevailing party. Each party irrevocably and unconditionally expressly submits to the foregoing binding arbitration agreed for the purposes of dispute resolution hereunder and further irrevocably and unconditionally waives any and all jurisdictional, venue and convenience objections or defenses to such arbitration or to any related action, suit or proceeding in the courts of Virginia to enforce this Agreement to arbitrate or any award rendered therefrom.
PRICE AND PAYMENT INFORMATION
Price Adjustments: The price quoted is based upon a minimum number of travelers (customized trips only), the content of the program as outlined in your trip information letter and the date of your registration. The price is subject to adjustment if the minimum enrollment on a customized program is not met. A registrant may receive a special price by registering by the deadline stated in the trip information letter.
Program Fees Not Included: Unless specifically stated in your trip information letter, WorldStrides’ program prices do not include optional additional college credit fees, passport fees, visa fees, Cancellation Protection Plus fees, lunches, beverages with meals, excess baggage charges, expenses incurred during free time periods, porterage at airports and hotels, transportation from your home to the origination point of the WorldStrides program and back, tips to guides and long-distance bus drivers, or overnight lodging and meals in the United States prior to departure or upon return of an international flight.
Frequent flyer miles are not available to participants.
Additional Charges for Adults: WorldStrides published Program Fee is based on student discounted rates. Participants 24 years and older (on the last day of the program) are required to pay $50 per hotel night twin supplement. In the event that a twin room is not available on a given night and you are required to share a triple, the twin supplement will be refunded upon receipt of a written request to WorldStrides within 10 days of your return to the United States. This refund applies to hotel and cruise nights only. Single and double accommodations are not available on trains and ferries. If at the time you enroll you do not have a companion with whom you can share a double room, you will be required to pay a single-room supplement of $80 for each hotel night. If you are subsequently able to find a roommate at least 75 days prior to your departure, the single supplement will be refunded.
WorldStrides tours involve a great deal of walking and are unsuitable for participants who have difficulty walking or carrying baggage or who require special assistance. Adults are welcome, but should consider carefully whether this active, learning-centered itinerary, suits their travel needs.
Payment Plan: If you register directly with WorldStrides, you will have the following payment options: (1) pay in full at the time of registration (2) make regularly scheduled installment payments under a manual installment plan established by WorldStrides (final payment is due on or before 110 days prior to departure), (3) establish automatic payments to be charged to your checking account at a US banking institution via WorldStrides EZPay program. If you choose to follow an installment payment plan other than the EZPay program, WorldStrides charges a one-time fee of $50. Some programs may also qualify for the Advantage Payment Plan (APP). Refer to a provided description for details on the APP plan.
All programs must be paid in full by the final payment deadline as stated on your registration letter or your account will be subject to cancellation. Your program space is not guaranteed if you do not adhere to the terms of the required payment plan(s).
Late Registration, Late Payment, and Fees: WorldStrides charges a late registration charge, equal to the greater of 10% of the base trip price or $250, for registrations received after the final payment deadline. All such late registrations must clear waiting list procedures and may involve additional airline and other charges. Your program space is not guaranteed until your account has been paid in full and you have been advised in writing that all conditions for your being able to travel have been satisfied. If you register in advance of 110 days prior to the scheduled departure of your program but your account is not paid in full by that date, WorldStrides charges a $150 late payment fee. The fee for any late payments made after any scheduled installment date is $15. No personal checks or business checks will be accepted after the final payment deadline. All fees are denominated in US dollars.
Program Information Letter: At least two weeks prior to departure, your program leader will be sent details regarding flight and hotel information, departure and return times, packing tips, drop off/pick-up locations, etc.
Travel/Medical Insurance: All participants are provided accident, illness, and accident-related dental insurance coverage (underwritten by Trip Mate) up to $7,500 with no deductible for medical expense and up to $50,000 for medical evacuation and repatriation. Any charges not covered are the responsibility of the participant. Please refer to the policy for a full description of coverage and limitations: www.tripmate.com/wpF369W.
Further, all participants are provided with limited additional Travel Insurance coverage (underwritten by ACE American Insurance Company) that provides for a PARTIAL REFUND of cancellation fees up to $300 for a covered reason (up to $3,000 if you cancel due to “terrorism,” including travel warnings), up to $250 of extra airfare that may be required due to a covered injury, sickness or death of you or a family member. Please refer to the policy for a full description of coverage and limitations.
Supervision/Behavior: WorldStrides, the Program Leader, and chaperones establish behavior rules and directions for all student participants. Failure to abide by the rules or directions may result in the student being sent home at the parents’ expense without any right to a refund. Consumption or possession of alcoholic beverages or drugs of any kind for which you do not have a valid prescription, behavior infringing upon the ability of others to enjoy the Program, or compromising your own or others’ safety, or is otherwise inappropriate, or violates the law as well as violation of certain other rules, constitute grounds for immediate expulsion. All program participants will be responsible for their own actions at all times and Program Leaders and chaperones are responsible for the actions of all participants in their group. On occasion, program participants may be allowed by the Program Leader and with the consent of WorldStrides to leave the group and to explore on their own. WorldStrides has no responsibility for participants when they are on their own, and it is the sole responsibility of those participants to take whatever actions are necessary to rejoin the group, if that is their intent, at their own cost. If a program participant is late in appearing for a scheduled departure, WorldStrides has no duty to delay the Program to wait for the participant. Damage or injury caused deliberately or by carelessness to WorldStrides property, or to any property or individual without limitation must be paid for by the person responsible for such damage.
All program participants are responsible for their own food intake while overseas and understand that language differences may impede their understanding of certain ingredients contained in various recipes and that neither my WorldStrides Tour Director nor other staff can provide reliable translation, or make any special arrangements for me. I understand that neither WorldStrides nor my Institution will be liable for any incident that arises as a result of my allergy. I also understand that I will not be compensated for any uneaten meals.
I agree that I am fully responsible for any costs arising from the damage, loss or theft of any of my personal property during the Program.
Participants understand that Program Leaders and chaperones receive support for their work through discounted travel with their group, opportunities for additional educational and professional development, the ability to provide scholarships for needy and deserving students, and/or through salary or stipends.
Young Travelers: Parent/guardian agrees that WorldStrides can use participant email and/or cell phone contact information in the context of this program. Registration for children under the age of 12 is subject to individual review by WorldStrides. The decision to allow participation in a trip is at the sole discretion of WorldStrides.
Travel Documentation: Every participant must have the required documentation necessary to participate in the trip prior to the date of departure, including needed identification that fully matches the name provided to WorldStrides for inclusion on travel documentation and airline tickets, and must meet any other applicable compliance requirements issued by the Transportation Security Administration or related agencies. WorldStrides provides online and customer service to keep the program participant’s information current and it is the participant’s sole responsibility to assure that this information is fully up to date no later than 110 days prior to the group’s departure date. If changes occur after that date, the participant must contact customer service and additional change fees might apply. Visit the Transportation Security Administration website at www.tsa.gov for more information.
In the case of international travel, including Canada, Costa Rica, and Mexico programs, the participant is additionally and solely responsible for obtaining a passport or visa in order to travel. Passports must be valid for at least six months after your return date. It is the responsibility of the participant to check and fully comply with the requirements for travel between the United States and the countries that you will be traveling to or through. Visit the Department of State at www.travel.state.gov for more information.
If a participant is unable to travel due to the lack of a proper identification, passport or visa, or necessary inoculations, the standard cancellation policy will apply. Reservations are not transferable at any time.
Privacy: Because the nature of our business requires coordination with various providers who deliver the travel services you request, it is necessary to share some personal information that you have provided.
Stay-behind Options: You may wish to spend time at your destinations after the scheduled tour. Where possible, WorldStrides will provide altered flight arrangements according to your request. You are responsible for making all your arrangements to and from the hotel or airport as well as all land arrangements pertaining to your individual itinerary. Because we will arrange your airline tickets separately from your group’s, we cannot guarantee that you will share any of the same flights. WorldStrides charges a $150/non-refundable fee for this service plus any additional costs incurred. This option is not available if your group has less than 10 traveling participants. All requests must be made no later than 150 days from departure.
Changes in Travel Program: Group travel requires a certain amount of flexibility in order to offer quality programs at the lowest rates possible. For operational reasons and to meet the numbers required to qualify for group rates, WorldStrides reserves the right to make the following changes, which will not constitute grounds for a refund:
– Change in departure date. Change will not exceed two days on a program leaving between October 1 and April 30. WorldStrides is not responsible for personal or group conflicts with a date reassignment.
– Change in itinerary, including reversing the itinerary, and changes to the order in which cities or countries are visited, the duration of the stay in each city, addition and omission of cities or countries. Participants, including those enrolled in Cancellation Protection Plus, will be charged the Program Fee applicable to the revised itinerary.
Omission, alteration, and/or substitution of services may be necessary due to scheduled or unscheduled closures, holidays, strikes, disease, civil unrest, war (declared or otherwise), government order or advice, or for any reason whatsoever beyond WorldStrides’ control. Whenever possible, suitable alternatives will be provided.
Cancellations: All cancellations must be made in writing by or on behalf of the person listed on the registration form to WorldStrides P.O. Box 9033, Charlottesville, VA 22906-9033 and must be postmarked prior to the group’s departure, and must include account number, registrant’s name, and complete address. Refunds are only issued to the person listed on the account. All refunds are issued in the original payment form that was made to the account and take approximately four to six weeks to process. Within seven calendar days following receipt of your registration confirmation or initial payment invoice (whichever is first), you may cancel your WorldStrides program and receive a full refund. After seven days, the Standard Cancellation Policy applies unless the Cancellation Protection Plus option is purchased.
Cancellation Protection Plus (CPP) Program Benefits: If you cancel beyond the seven day grace period, the Cancellation Protection Plus Program protects your payments and provides a refund, less the CPP fee and Non-Refundable Fees, if you, the Program Leader, school, or school’s administration need to cancel at any time prior to departure for any reason. Enrollment in this program can be completed during the registration process and is optional. If elected, the additional fee for the program will be added to the trip price on your first invoice. The CPP fee is $25/ trip day.
If the cancellation reason is covered by the included Travel Insurance, the Travel Insurance policy will pay a portion of the refund and WorldStrides Tours will refund the remainder. If you cancel for any other reason, your full refund will be paid by WorldStrides. In either case, WorldStrides’ refund to the participant will consist of fully transferable travel vouchers for amounts of up to $1,500 with all remaining amounts refunded in cash. To receive this benefit you must have made all scheduled Program Fee payments. Vouchers must be used for travel on a WorldStrides program in either of the following two years. Some restrictions apply.
All payments, inclusive of the optional CPP program fee, are due as of the final payment due date for your program. If, as of that date, the additional amount for the CPP program has not been received in full, your CPP election will be canceled.
In the event that the trip is canceled by WorldStrides as a result of or following acts of force majeure, including, without limitation, acts of God, war (whether declared or not), terrorism, or civil unrest, or in the event of WorldStrides’ bankruptcy, insolvency, or cessation of business, the Cancellation Protection Program will not make refunds and the below stated Standard Cancellation Policy will apply
Standard Cancellation Policy: For those participants who choose not to be enrolled in the Cancellation Protection Plus Program, the following cancellation terms apply after the seven-day grace period after registration:
|Cancellation Date (Number of days before trip departure)||WorldStrides retains:|
|180+ days||$300 and Non-Refundable Fees|
|110-179 days||$500 and Non-Refundable Fees|
|45-109 days||50% of base trip price and Non-Refundable Fees|
|44 days or less||100% of base trip price and Non-Refundable Fees|
The Standard Cancellation Policy is based on the originally scheduled trip dates. This policy does not apply in the event of WorldStrides’ bankruptcy, insolvency, or cessation of business.
Non-Refundable Fees: The non-refundable deposit, the Cancellation Protection Plus fee, handling charges, merchandise fees, departure fees in the event that your airline ticket has been written, fees for returned checks, fees for declined credit cards or electronic drafts, or late payments are not refundable (collectively, “Non-Refundable Fees”).
Should you be eligible and elect to earn college credits beyond those included in the base price of your program, if any, the fees follow separate cancellation terms and may become immediately non-refundable.
Cancellation by a Supplier: (For California residents only) Upon cancellation of the transportation or travel services, where you, the customer, are not at fault and have not canceled in violation of the terms and conditions, if any, of the contract for transportation or travel services, all sums paid to WorldStrides for services not received by you will be promptly refunded by WorldStrides to you unless you otherwise advise WorldStrides in writing. Registration as a seller of travel does not constitute approval by the state of California. WorldStrides principal office is located in Charlottesville, VA. This transaction is not covered by the California Travel Consumer Restitution Fund. You are not eligible to file a claim against that Fund in the event of WorldStrides’ default. (For Washington State residents only) If transportation or other services are canceled by WorldStrides, all sums paid to WorldStrides for services not performed in accordance with the contract between WorldStrides and the consumer will be refunded within 30 days of receiving funds from the supplier with whom the services were arranged, or if the funds were not sent to the supplier, the funds shall be returned within 14 days after cancellation by WorldStrides to the consumer unless the consumer requests WorldStrides apply the money to another travel product and/or date.
USTOA Membership Means You’re Protected: WorldStrides as an Active Member of USTOA, is required to post $1 million with USTOA to be used to reimburse, in accordance with the terms and conditions of the USTOA Travelers Assistance Program, the advance payments of WorldStrides customers in the unlikely event of WorldStrides bankruptcy, insolvency, or cessation of business. Further, you should understand that the $1 million posted by WorldStrides may be sufficient to provide only a partial recovery of the advance payments received by WorldStrides. Complete details of the USTOA Travelers Assistance Program may be obtained by writing to USTOA at 275 Madison Avenue, Suite 2014, New York, New York 10016, or by e-mail to firstname.lastname@example.org or by visiting their website at www.ustoa.com.
Seller of Travel Numbers:
California Seller of Travel Registration No: 2041618-20
Lakeland Tours, LLC DBA: WorldStrides is registered with the state of Florida as a Seller of Travel – Registration No: ST24541
Hawaii TARS-5388; IA 568; and WA 601 887 646, 602 011 744.