What if WorldStrides Performing Arts cannot deliver my performing tour or event due to COVID-19?
Special COVID-19 Flexibility for Groups and Individuals Applies | If closures, government regulations, or travel restrictions due to COVID-19 prevent the delivery of your tour, the group’s Director can postpone or move the tour with no fees associated or choose to cancel for the group. For cancellations, the following per person fee will apply: $399 for international tours, $289 for domestic air tours, $149 for domestic bus tours, $35 for festival or bowl game events.*
For Custom Tours: Stress-Free Individual Flexibility | We understand that individuals may want or need to make different decisions for themselves in these unusual times. For custom tours, our significantly reduced cancellation fees for 2020 participants whose tours were postponed due to COVID-19 will remain in place for the rescheduled 2021 tour until 151 days (about 5 months) before departure. Many of the bookings and investments we’ve made on behalf of your group become more difficult to recover at this time. Don’t worry – if we are unable to deliver your tour, COVID-19 Flexibility outlined above remains in place with an enhanced refund even after this deadline, and WorldClass Flexibility is also available for your group to postpone. For tours with individual pay options, the 151-day deadline is critical for individuals or groups who are unable or uncomfortable traveling no matter what, even if safe travel becomes possible.
*Please Note: Additional non-refundable fees may apply. These policies may differ by program. Consult your WorldStrides representative for more details.
What will flying be like?
If you are flying to your destination, each airline we work with has slightly different processes and protocols to respond to COVID-19, and we recommend you check the website of your airline for the most up-to-date information. Airlines are deep cleaning, and may be reducing the number of people on each plane, and requiring face coverings while on board. Additionally, food service on the plane is either not available or pre-packaged, and so we recommend packing a meal and snacks, particularly if you are flying around a meal time.
You can read more from some of our top partners here:
Will we need to wear masks?
WorldStrides will provide disposable masks for our participants, as well as reusable masks for our staff. You will need to follow any local, state, or national guidelines, and also follow any site-specific requirements for face coverings, including on the airplane and inside any cultural site or venue that requires a mask. When the group is on the bus or outside in open public areas, you may be able to make a group decision about wearing masks.
For groups performing (playing musical instruments or singing), we're actively monitoring discussions in the scientific and music education communities to develop options that are appropriate for your ensemble.
Will we get our temperature checked?
For the time being, we will ask each group's leader to facilitate temperature checks each morning to ensure that all participants are feeling well. There may also be temperature checks at the airport and at certain sites prior to entry.
How will our group dynamics be impacted?
We may make adjustments to reduce each individual's daily exposure to other people and allow more flexibility in meeting COVID-19-related requirements. This could include changes to keep groups from mixing if you are traveling with other schools or communities, or adjusting the size of a group. These changes will be made on a case-by-case basis and communicated in advance.
What would happen if a student has COVID-19 symptoms while on tour?
If a participant feels ill with symptoms of COVID-19 (which include fever, chills/aches, shortness of breath, coughing), our team will immediately facilitate movement of the participant to a location where they can safely be separated from others, while simultaneously engaging our Doctors on Call or a local medical facility to consult on the next steps, testing, and treatment. We would then, as required:
- Establish and coordinate communication with the participant and the family
- Facilitate transportation for the participant to a local medical facility
- Coordinate quarantine arrangements for the participant, in consultation with local health authorities
- Arrange for transportation for a family member to join the ill traveler
- Provide guidance to the group to reduce the risk of additional exposure and coordinate testing
WorldStrides will provide the resources necessary to facilitate the recommended treatment, including an isolated, chaperoned location for the participant to recover and arrangements for a new itinerary to return home.